Conditions we treat
Whiplash Treatment in Surrey, BC
After a rear-end crash, whiplash can turn a 'minor' accident into weeks of neck pain and headaches. Early, active care makes a real difference — and ICBC covers it.
What it feels like
- Neck pain and stiffness — often peaking a day or two after the crash
- Headaches, and reduced ability to turn or tilt the head
- Aching into the shoulders and upper back
- Sometimes dizziness or trouble concentrating
Why it happens
Whiplash is a rapid back-and-forth strain of the neck's muscles, ligaments and joints during a collision. Adrenaline masks it at the scene, and inflammation builds over the next day or two — which is why symptoms so often show up 24–48 hours later.
How we can help
We assess your neck thoroughly, document your injuries for your ICBC claim, and start appropriate active care the same day — the evidence strongly favours early, guided movement over rest. Your practitioner tailors the plan to how you're presenting and progresses it as you recover. We bill ICBC directly, so you can focus on getting better.
Related reading: Whiplash — what to do in the first 72 hours, and how ICBC coverage works.
Common questions
My neck felt fine after the crash — why does it hurt now?
Delayed onset is very common with whiplash. Symptoms often appear 24 to 72 hours afterwards as the tissues respond and the adrenaline of the moment wears off. Feeling fine at the scene does not mean nothing happened.
Do I need a doctor's referral before starting ICBC treatment?
No. ICBC's Enhanced Care coverage includes pre-approved visits in the first 12 weeks without a referral from a doctor or approval from ICBC. You just need your claim number and Personal Health Number to get started.